I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 3-5 days time for your order to ship out, average shipping times are 3-7 Days.
Tracking numbers will be updated as soon as your order has been SHIPPED. If you don't have a tracking number after 7 business, please email us.

I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100% money-back guarantee, if the product is defective or damaged upon receipt. We request you to kindly take pictures and short clips of unboxing the product which would help your case for quick refunds, We give you 3 days to send it back to us for a full refund. Once we have received the product we will refund the full amount of your original purchase upon thorough investigation.
Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund. Refunds will be processed within 7 working days via our Razorpay secured gateway.

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

I have entered an incorrect address, what do I do now?
If you have misspelled or autofilled in an incorrect address, simply reply to your order conformation email and confirm or whatsapp us as soon as possible. Once you double-check if the address given is wrong, kindly notify us via email or Whatsapp. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

How long does shipping take?
Shipping times vary as we do ship Pan India. from different fulfillment centers based on your location. The average shipping time is 3-7 business days.

I have a question that wasn't answered, can you please help?
Absolutely! Please send us an email on the fluxystore@gmail.com or a whatsapp message on our offical Ph. Number : +919653239783 and we will be happy to assist you in any way we can. We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.